Frequently Asked Questions

Everything you need to know about your Henne experience.

What is the status of my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can use this link to monitor your delivery progress in real-time.

What is your return policy?

We accept returns on full-priced items within 14 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that sale items are eligible for store credit only.

Do you ship internationally?

Yes, Henne ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for our tailored pieces or contacting our customer care team for personalized advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna.

Are your garments sustainably made?

At Henne, we prioritize high-quality fabrics and ethical manufacturing processes. We produce in limited runs to reduce waste and focus on timeless designs that are built to last beyond seasonal trends.